What Questions You Should Ask a Potential Home Builder

Building a new construction home is a major decision, both financially and emotionally. From the construction process to the design process, choosing the right custom home builder can make all the difference. To help you feel more confident, we've created an updated list of questions to ask a home builder.

1. Builder Credentials & Experience

How long have you been in business?

You want a custom home builder with at least 5 years on the job home building experience means they’ve navigated the full home building process and know local codes.

What residential design awards have you earned?

Recognition for architectural design or innovation shows they bring high standards—and pride—to their work.

photo by Pixabay

2. Portfolio & Style Fit

How many homes have you built—and in my style?

If your dream leans toward modern, craftsman, or farmhouse, make sure they’ve done similar builds.

Do you offer a portfolio and client testimonials?

Reading what past buyers say and seeing visual proof backs up any bragging. Positive client testimonials can highlight communication, quality, and reliability.

3. Budget & Contract Clarity

Can you walk me through your estimating process?

Ask how they turn plans into accurate budgets—using multiple subcontractor bids, historical data, and allowances.

Do you use fixed-price or cost-plus contracts?

Know which contract type is used and how change orders are handled—with clear processes and communication.

What’s included in the base price—and what's an upgrade or add-on?

Get a detailed breakdown of inclusions vs. extras like landscaping, appliances, fences, or decks.

Note: Market conditions and supply chain issues can affect pricing, check with your builder to be sure.

4. Customization & Change Management

How much customization can I do?

Some builders only offer finishes, while others allow structural changes—ask what flexibility you really have.

When is the deadline for changes?

Once materials are ordered or framing starts, changes can be costly or impossible—clarify the cutoff point.

5. Timeline & Delays

What’s the typical timeline to complete construction?

Ask about the overall schedule—from site prep and foundation to framing, inspections, and move-in, how long does the construction process take.

How do you manage construction delays?

Whether it’s weather, permit delays, or supply issues, they should be upfront about contingencies and keep you updated.

6. Communication & Oversight

Who will be my site manager?

A clear point of contact—like a project superintendent on site daily—helps smooth the process and keeps you in the loop.

How will communication flow during construction?

Whether through an app, email updates, or site visits, find out how frequently you’ll hear from them and when to expect updates.

7. Quality Assurance & Site Management

Which materials and building methods do you prefer—and why?

This question highlights quality standards and helps you assess if they align with your values.

How often does the site manager inspect the build?

Regular oversight ensures issues are caught early. See what schedule they follow.

photo by Ksenia Chernaya

8. Warranty & After-Move Support

What’s the warranty period on your work?

A good custom home builder stands behind their standard one-year coverage—and ideally longer for structure and systems.

How do you handle post-move warranty claims?

Get clarity on how fast they'll respond, who shows up onsite, and how repairs are handled after move-in.

9. Land & Site Readiness

Do you assist with land selection?

Some builders help find and evaluate lots—ask if that service is offered.

How do you prepare the site?

Discuss grading, utilities, drainage, and environmental considerations before building begins.

photo by tima miroshnichenko

10. Reputation & References

Can you share client testimonials or references?

Honest feedback from past buyers reveals strengths and any weak spots—especially in communication and warranty responsiveness.

How do you set yourself apart—any residential design awards or special features?

Awards show design excellence; standout builders may have unique features, energy-efficiency, or premium materials.

Bonus: Location & HOA Details

What community plans, covenants, or HOA rules apply?

Ask about HOA fees, restrictions, community build status, and future area development .

How are local schools, amenities, and emergency services?

These factors affect daily life and resale value—make sure they’ve been considered.

Conclusion

Choosing the right custom home builder means understanding every phase—from the construction process and design process to knowing who your site manager is, what your warranty period covers, and how your budget breaks down between base pricing and upgrades. Asking clear, well-informed questions gives you peace of mind and ensures the outcome matches your vision.

At The Family Real Estate Group, we pride ourselves on transparency, quality craftsmanship, and guiding you through each milestone. We’re here to answer your questions, share real client testimonials, and walk you through every step of building your new construction home.

Ready to start building? Reach out to us today and let’s make your dream home a reality together.

The Family Real Estate Group  |  843-609-5202  |  chris.sotiroglou@gmail.com